Privacy & Cookies

Privacy policy

Privacy and Cookie Policy

This privacy policy sets out how Hope after Suicide Loss uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2019.

What we collect –

  • We may, at our discretion, use Piwik analytics to store and use the following kinds of information for our use only:
    Information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths]);
  • Piwik analytics does NOT collect nor store personal data about you, and the information is NOT shared with, or sold to, any third party. Your IP address is anonymised to protect your identity.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reason:

  • We may use the information to improve our service by understanding which parts of our site are visited most frequently thus enabling us to focus our efforts to better support suicide survivors

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Our website uses cookies — Important cookie information

  • A cookie in no way gives us access to your computer/device or any information about you, other than the data you choose to share with us.

  • A cookie is a small file stored on your computer/device that allows us to anonymously identify you in order for us to provide you with a better website.

If you wish to read and understand more about cookies, then please read on or visit

More about cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server (our web site host) to a web browser on your device (e.g. computer, tablet, smartphone) and is stored by the browser on that device. The identifier is then sent back to the server each time your browser requests a page from our web site server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a visitor to our site. Users of our site who are required to access with a user name and password will be sent cookies that identify the user and their site preferences. Most users of our web site are not required to send any information to our web site that can personally identify them.

How we use cookies at HOPE

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from the system. As stated previously, this data does not contain any personal information relating to our site visitors.

Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Detailed instructions for this may be found in your preferred browser’s help function.

More information about cookies may be found at

Should you have any concerns about your personal data, you may contact us by emailing